EP 29 - LISTEN TO THIS BEFORE YOU HIRE A COACH

This week on Get Your Shit Together…

🧡 Common coaching horror stories that we’ve experienced & what we hear often from new clients
🧡 What to look for in your next fitness or nutrition coach
🧡 Signs of a quality program or course!

Resources & Good Shit

What We’re Consuming: Food

• Diane has been whipping up Pumpkin Spice Lattes with homemade pumpkin syrup!

• Apple crisp on repeat! Diane made a gluten-free version for her Root Cause Reset students.

• Adina’s fam is digging into the best brown butter oatmeal chocolate chip cookies by Frosting & Fettuccine. YERMMM! Also big plus: no raisins ;)

What We’re Consuming: Media

• Adina started Season 3 of You (Netflix) and kindly requests a content warning for crying babies / postpartum content.

• Diane got into Dune (HBO Max) starring Oscar Isaac –he’s been BUSY!– Timothy Chalamet, and Zendaya (for like a second).

• Pass on “Suspiria”, a remake of an Italian 70s horror film, starring Dakota Johnson and Tilda Swinton. It was a LOTTTT. Too much.

Other Good Shit

• Whether you’re in West Michigan or beyond - follow and support Two Sparrows Farm on Instagram (@two.sparrows.farm) for a glimpse behind the scenes of a small regenerative farm. Diane gets her milk share here! They were the target of some ruuuuude vegan trolls last week and could use some love!

Connect with Adina:

Instagram: @adinarubin_ 

Website: www.adinarubincoaching.com 

Strong Foundations - enrollment closes November 9

Connect with Diane

Instagram: @dianeteall 

Website: www.diteawellness.com 

Root Cause Reset: www.rcrprogram.com

(NEW) 1:1 Nutritional Therapy Intensive - 5 spots left for 2021!

Transcript

Transcript was auto-generated! There may be some errors, but you get the…GYST 😜

dina: 0:33

Hello. And welcome back to G Y S T. I've got a bit of the lung butter today. So you might hear that coming through the mic.

Diane: 0:44

texture, that Rami Malik lung butter

Adina: 0:46

Yeah, this isn't the cute kind of texture. Um, drank some tea hoping for the best, but Diane what's up.

Diane: 0:58

hi. I don't have long butter. I have multiple beverages over here. We've crossed into full on hot coffee season and I have a pumpkin spice latte homemade right here that

Adina: 1:10

God. You're so basic.

Diane: 1:13

Yeah. Which, oh my gosh. So I guess “cheugy” is a new word, which that just, I don't like the sound of that word coming out of my mouth. Cheugy, basic. I hate those things because it's just another way I think, to hate on women for like liking things. You know what I mean? I know that PSLs are really popular, but I don't like burnt coffee. We can both agree on. Starbucks, at least they're consistent, but yesterday on root cause reset coaching call, we made pumpkin syrup and pumpkin spice lattes that don't suck. And it's so delicious. We've gotten here some milk from our local farmers. And so I know if you're at whether you're local or not, if you want to see a peek behind the scenes of what. Amazing farm, small local farmers do, and they're happy animals, highly suggest following two sparrows farm that's where we get our milk. So again, whether you are local or beyond, because they unfortunately had some aggressive trolls from the vegan community that came to their account. And oftentimes I know this is true for you too Adina we'll just kind of let people yap in the comments because thank you for the engagement. But when it crosses over into being aggressive, like

Adina: 2:24

abuse.

Diane: 2:25

like personal yeah. Insults that's too much. So, oh, I'm sorry that they had to deal with that. And I just love and support them in everything they do. So if you're curious about what. Amazing farmers do how they raise their animals and honor them highly recommend checking out their Instagram account because Whitney, one of the farmers, their posts such cute behind the scenes, pictures of their farm and their happy cows. So hopefully those trolls go and drink some water balance their blood sugar and get some good

Adina: 2:54

protein to support their hormones.

Diane: 2:57

Yeah. I'm like, Ooh, that blood sugar is unbalanced and it really shows so yeah, a little tangent, but yeah, this pumpkin spice latte is delish. We've got some great things going on in there. What's going on over there.

Adina: 3:09

I used to do that quite a bit. The pumpkin spice latte, not the vegan trolling and um,

Diane: 3:17

vegans or where you, if you control

Adina: 3:19

oh no. I used to enjoy pumpkin spice lattes quite a bit homemade as well, but I. There's been some pumpkin shortages in the supermarkets and it's

Diane: 3:32

there a pumpkin conspiracy?

Adina: 3:34

it's not on the shelves when I need it to be, and then I forget about it and then I'll be at home and be like, I really like to make something pumpkin, but I don't have any pumpkin canned pumpkin. So I think I just need to like do a thrive order or something, which I haven't done at all.

Diane: 3:48

go. Go to the Costco. They have everything.

Adina: 3:51

Yeah. Okay. The Kirkland

Diane: 3:53

you more team apple or I feel like those are the two fall big fall flavors, right? You're either in team, apple or team.

Adina: 4:00

I could go either way. I think overripe into apples still might taste a little weird to me from my residual covid

Diane: 4:09

we'll wait, who eats that? Oh, right. You said cooked fruit, your residual COVID your long haul symptoms.

Adina: 4:14

Just like some weird taste stuff. So. I think like, I don't know, I got to try making an apple crisp and see if it's bad or not.

Diane: 4:26

well, I made an apple crisp this weekend. I pulled my root cause reset students in the community. Like what are your favorite fall desserts drinks and just things in general. Pumpkin's came up real high. There's something about like the shape one reeses like puts them into the egg or the pumpkin that's really good. I don't know. So I didn't find a dupe for that or a recipe just yet, but one of the other popular responses was apple crisp, crumbles, pumpkin things. So I made a apple crisp recipe and doubled the topping. We love the crumble. I used all butter in there so much all the butter. And that was really yummy. So Neil was like, I kind of just want some of the topping, but that with some homemade ice cream. Yeah. Yeah. I made a gluten-free option for my ladies and it's delish. So we had some modifications based on like where they are in their programs and whatnot. But yeah, I just wanted to double the topping and eat that granola style.

Adina: 5:27

apple crisp is a really good dessert to start with. If you're not a baker, cause you like, can't mess it up.

Diane: 5:35

Yeah, you dial up the topping on top and then just throw it all in the oven

Adina: 5:39

Yeah. It's more like cooking than baking, you know?

Diane: 5:41

now. Well, what did you get into food wise? What are you consuming?

Adina: 5:44

So I've mentioned this before. I don't know if I mentioned on the show. I've definitely talked about my stories, but my friend, Sam, she has a beautiful food blog, frosting and fettuccine. She's an incredible food photographer, beautiful like incredible food photographer. She's trained pastry chef. So her recipes are really easy to follow and wonderful. Um, she's also a great business mentor if you are in the food photography, blogging space, but she has this one recipe that I love so much, and it is her browned, butter, oatmeal cookies. And so you basically brown the butter and then mix them up with like, you know, the usual oatmeal cookie recipe ingredients. But I

Diane: 6:23

do you put raisins in yours?

Adina: 6:25

Sam is all about those chocolate chips.

Diane: 6:28

Yeah.

Adina: 6:29

So it's just like a yummy chewy and it kind of feels folly because it's cinnamon, there's cinnamon in it as well. Um, so yeah, we got into those cookies and my kids lose. They are shit over those cookies. I got to get a video of a basket for another cookie. It's so cute.

Diane: 6:48

to see it. We edit these out and we don't have a visual component yet, but sometimes Abe will bust into Adina's office when we're done recording with like a beverage and a hand and just shouting my name. But I love how he announces his treats.

Adina: 7:02

I know he started doing this really funny thing too. Like I put, um, trace, mineral drops my water. And so sometimes when he drinks from my water bottle, he takes a sip and he just goes mmm minerals.

Diane: 7:17

they like butter. They like broth oh my gosh. What a little cutie. Yeah. Brown butter. Absolutely love that because it's just like nutty and just carmely

Adina: 7:27

Yeah, it makes it a little warmer, like that warm fall winter flavor. And yeah, I basically follow Sam's recipe as written. I use grass fed butter, beautiful pasture raised eggs. And then oats are naturally gluten-free, but I would look for ones that are certified gluten-free because they can be cross-contaminated if you are a person who needs to be gluten-free and I swap out the all purpose flour for some one for one gluten-free flour and they are Deloche.

Diane: 7:56

Okay. That might happen because we're going up north, uh, later this week and I mean, everyone loves fall. I think that's everyone's favorite season. It seems, but for whatever reason, this year I got heavy into like each holiday, each occasion, like this past, um, month, we got into Halloween decorations, Neil and I are going to paint pumpkins tonight. I'm excited about fall foliage. Really savoring the flavors of each season and eating in season and locally going to my market every weekend. Those are the little things that are giving me joy lately, but I want to make something like that somewhere, fall deliciousness. We're doing some brats and, um, delicata squash. I think that's my favorite squash. It's kind of hard to find here locally, sometimes. And one of my friends was like, we're up north at a, at a farm stand. They have a lot of squash. Do you want us to get you some? Yeah. So what about on the media front? Any TV

Adina: 8:55

All right. Well, you, you, you, um, you mentioned last week that you had just watched season three of you, you, and we started it where I think episode four and definitely enjoyable again. I feel like with these shows seasons one, two, and three are going to be very similar, but they're still like, it's like candy. Like it's just fun to watch.

Diane: 9:19

now that they're in suburb.

Adina: 9:20

yeah, not

Diane: 9:21

somewhere.

Adina: 9:22

it, it, yeah. So there are silly things with that. Like all of the like keto, intermittent fasting, those kinds of jokes are fun, but I have some, some thoughts and feelings about

Diane: 9:37

it's here. Um, let's let's TV club at right now.

Adina: 9:39

Okay. First of all, there is one episode. So spoilers for you. If you haven't watched it yet, these won't be deep spoilers, but if you're a person who doesn't like anything spoiled, then I guess

Diane: 9:50

like my dad he's like don't don't don't

Adina: 9:52

Yeah. I don't even, like when people tell me who's guesting in a new season, like I like to

Diane: 9:55

or when people say it's going to get really crazy in the last year and you're not. No, no.

Adina: 9:59

Don't tell me anything. I don't like to watch trailers for movies. Cause like, I just want to be surprised, but.

Diane: 10:05

So tell us your.

Adina: 10:07

Okay, bye hot takes. First of all, this is like, there is one episode where there's a trigger warning for suicide. And I think that's obviously we need those. Like, that is extremely important. And I don't know if this is just, uh, having been a new parent thing, but I feel like we also need trigger warnings for exhausted crying middle of the night, baby postpartum content like Dani and I turned on the first episode and they're like up all night running, back and forth, trying to calm the baby down and the baby's crying and the two of us were just like, I don't think I can watch this.

Diane: 10:45

and

Adina: 10:47

It's like,

Diane: 10:48

getting all anxious and sweaty

Adina: 10:49

I know the most stressful thing about you is like the newborn baby for me, not the serial murders and stalking

Diane: 10:56

yeah, yeah. Not all this or the mess in their relationship. And it's not that.

Adina: 11:03

It's the crying baby in the middle of. That's how I feel.

Diane: 11:07

I feel like it's a little tired now and how many I know that they were renewed for season four and Cardi B. I don't know if you saw Cardi B and Penn Badgley had this funny exchange on Twitter. Um, I think there's a petition for Cardi B to cameo in season four, which that would be hilarious, but yeah, it's feeling a little tired. Uh, I guess on a similar note, I just generally like this show more overall was Dexter. I got really into Dexter and of college and just love Michael C. Hall. So I guess that's coming back for another season and I'm curious to see where they take it, but it does seem kind of like, okay, we've seen this already two seasons worth. I don't know how they're going to make the next season different, more interesting, I guess, with this season love and Joe are figuring out their life as parents, and Love's got a lot of shit to work through too. So it's a new dynamic there, but the plot just feels a little beaten

Adina: 12:04

Yeah. I'll have to see how I feel after we finished this one. Um, again, it's fun and there's like, there's some fun stuff, but also, oh, I wanted to mention this. We're still in the middle of nine. Perfect strangers. We haven't been making much progress there and

Diane: 12:19

about that.

Adina: 12:20

I am really enjoying it, but I think, like I mentioned, I just liked homecoming so much. That was the Julia Roberts one where I mentioned that like the, the visual style was kind of similar, but the plot is also kind of similar. In homecoming, it's like a PTSD treatment program for vets so the, the premise is kind of similar and I just enjoyed that one more. So I feel like I'm hesitant to come back to nine. Perfect strangers, but it'll happen. Well, we'll get through it.

Diane: 12:54

um, I realized I abandoned my perfect strangers. I, um, I think for the reasons you kind of mentioned, it was just kind of similar to white Lotus as well. Nicole Kidman's Russia and accent. I'm not sure about that one. I did plow through a lot of TV and movies. This past weekend just felt like getting offline and into a puzzle and some nail art. I have a Halloween mani going on right now, which is pretty fun. Some ghosts. I did this one, this almost looks like bacon on this finger

Adina: 13:23

Well, you said you were going to do your bacon and egg mani

Diane: 13:25

Yeah. I am getting better at doing my opposite hand, but I, uh, did this while we were watching dune the other night. I won't spoil that one, but that just released this past weekend. I love Oscar Isaac. And you love timid. The challenge is that his name,

Adina: 13:39

Yeah. And Denny Villeneuve is like one of Danny's favorite directors. So we will try to see that in the

Diane: 13:45

Great graphics. That's what my brother and I used to say when we were younger and played video games and there would be like these spectacular scene. So it's really, it was well done. I'm excited and zendia in it for like 10 minutes.

Adina: 13:58

That was actually a joke from hacks. I remember that show I watched with the. Like older comedian and the younger writer that was really fun. Um, that show the older comedian like busted on her and she's like, I thought you were she's watching TV. And she was like, I thought you were taking time away from screens. And she's like, what? This is like a secondary screen.

Diane: 14:20

yeah, I'm taking I'm. Uh, I was taking a break from scrolling and watching,

Adina: 14:25

to just watching,

Diane: 14:26

always like three screens DB. I was just watching and doing puzzles. So, and listening to funny podcasts, if it was really into, I had a little comedy moment this past weekend, like a substandard comedy getting into some comedy podcasts. Uh, but we kind of ended things out on a horror, no horror note last night, I don't typically watch her, but we were talking before we started recording that if it's really well done, maybe I could dabble. Maybe that's where I might like walk out of the room. If I need a second, it gets too spooky or.

Adina: 14:54

me say about. I feel about horror movies, the same way I feel about spicy foods. If something is a great food and it happens to be spicy, I will eat it. If something is a great film and it happens to be like creepy, spooky horror genre, I will watch it. Like examples would be, get out quiet place. Like those I'll get down with, but if

Diane: 15:17

us not, this is us, but the one with Lapita what was that

Adina: 15:20

yeah,

Diane: 15:21

Us

Adina: 15:22

Yeah. Same director has got out. But

Diane: 15:25

Yeah,

Adina: 15:26

if something is just spicy for the sake of burning your face off, and it's not a good food, why, if something is just creepy, spooky without like substance, why

Diane: 15:38

right. And there are so many campy horror movies that are, oh, okay. That's just graphic and there's not much else going on. Well, um, Amazon suggested to me, Suspiria, starring Tilda, Swinton.

Adina: 15:51

spooky?

Diane: 15:51

she's, she's spooked. So when was that when you trying and also love her and burn after reading, which was a little bit of a different role for, um, and Dakota Johnson are also in this movie and I don't know how many creepy ballet, like dance movies we can make.

Adina: 16:06

A lot

Diane: 16:06

Like who's asking for all these, but we're about half an hour in and interesting things going on there. And I just think till this one's a great actress, so we'll see where this goes, but spooky so far, not too spicy.

Adina: 16:21

All right. All

Diane: 16:22

And then we have to cleanse the palate with a little comic comedy afterwards. That's how we do

Adina: 16:27

That's very important.

Diane: 16:28

Yeah. So lots of stuff in the queue. And then we can movie club due next week,

Adina: 16:33

We'll try to get it done this week. There's a lot going on here, but we'll try.

Diane: 16:37

we're entering new movie release season. And so many of them, we don't even have to go to the theater. Now, even though those are opening up, I like to be in my soft pants, on my couch with my dogs. Lots of things that are just coming straight to HBO. Max, it seems so super fun for us. I can't wait for June.

Adina: 16:52

Yeah, there's a lot, a lot

Diane: 16:54

Yeah. So

Adina: 16:56

All right. Let's get into the meat of this episode. This episode is all about how to find a good coach because coaching for better or for worse is becoming very popular on the internet. And it's awesome because there are a lot of really great coaches out there who have the skillset and the knowledge and the experience to really help you become the very best version of yourself. But unfortunately, there are a lot of people in the space who maybe have gotten sexy at marketing and.

Diane: 17:38

they've gotten sexy at marketing.

Adina: 17:40

may not necessarily have the expertise, the experience, the skill set, the compassion, shall we say, uh, all the stuff to really support you in a transformation to get you from point a to point B, to get you, to take ownership of your health, to get you to feel your very best. So in this episode, we want to break down for you. I think we're going to go through some common coaching horror stories that we've heard, maybe in our own experiences, maybe from clients who worked with other people before they found their way to our wonderful programs. Um, but just like some things in your arsenal to help you look for a great coach and vet programs, vet coaches, figure out what is going to provide you the support that you.

Diane: 18:28

totally. And this isn't just about online space too. Unfortunately, we've here. We've heard from clients about experiences they've had in programs or with practitioners offline too. So with personal trainers, with natural paths and beyond, and this also is not intended as we're slamming other professionals, not at all, but we understand that for, especially if you're, if you've never worked with someone this is also an important conversation. If you are nervous about working with a coach, you want to F oh one to find the right fit. So we want to bring to your attention some possible red flags or just things to look out for as you are vetting someone that you want to work with.

Adina: 19:10

Yeah, I feel like as part of our release of this episode, we need to do that red flag post.

Diane: 19:19

Yeah, let's do it. We definitely have a lot of stories that we can share from our own experience and those that we hear often. So let's get into it with that in mind, here are some of the experiences that we've shared that we've heard from people and they might not like while you're in it, you might not realize that they are something that is not in your highest service. Right? So an example that we hear often is you're given all how no. Why? So this is. In the online space, but also prevalent, offline, where perhaps you go to an appointment, you might have a consult with someone, or maybe you're working with a trainer. And then outside of that, you're kind of just on your own. So all how know why you're given a plan, maybe a program, maybe test results, and then, okay, go do this thing, but what's not happening is connecting the intention behind it. And so what can often happen is you leave that program that, um, those sessions that you have with that coach, with that trainer, whatever provider, andafterwards you'rea little bit like, well, what did I learn? And so you might go through this revolving door of working with different people, trying to find a different solution and not receiving the education that will empower you to keep that momentum going after that program.

Adina: 20:42

Yeah, we've seen it with our clients. Like when you give people the gift of why there is, they are much more likely to invest in the how, like, I think so often we have clients who come to us who say, oh, I went to this natural path and they gave me X, Y, Z supplements. And I took them for a little bit, but like, I wasn't feeling better. So I kind of stopped. And now I'm back where I started and I don't really know what to do. The problem with that is if you've never broken down for a client, what are you to expect while you were on this supplement? What are some common things that might happen? What is some support that you can provide that will help them to understand how even if nothing feels like it's shifting in the first three weeks, you take this supplement, what is this doing on a physiological level? And why are you taking this? And, and again, I'm just using the example of supplements. Cause that's an example we hear all of the time

Diane: 21:46

often,

Adina: 21:47

more common is, oh, I took out gluten and dairy and I don't know, it didn't really feel like it was helping. So like I did it for a week and then I stopped. And again, not to say, everyone needs to cut out gluten and dairy, but for some clients it might be indicated as we're getting started. And. When we can understand. Why, why do you think that this is a choice that I need to make right now? Why are you recommending this dietary shift? Why are you recommending this supplement? Why? I feel like I sound like Abe right now

Diane: 22:21

Y Y

Adina: 22:23

I got to get that on video. He's in the Y stage a little bit younger than Minnie was because he just parrots what she does all day. So he'll hear me say something. He just come to me and Dani and go. Why police Chuck driving? Why? Why just keep

Diane: 22:39

it's not like a universal toddler thing because I feel like they all go through that phase from what I've heard. And just so many questions.

Adina: 22:46

so funny.

Diane: 22:48

Is there a, was it a Jim Gaffigan bed about that? was it Louis? C K?

Adina: 22:52

Louis CK the shut up and eat your French fries thing.

Diane: 22:55

Yeah.

Adina: 22:55

When I have a child, I will answer all of their questions. Yeah.

Diane: 23:01

Yeah. Um, yeah. The supplement stuff happens so often I'm thinking of so many consults, so many kickoff calls where we're going through a list of supplements and they might say, oh, this is just what my naturopath told me to take. And I'll say, so why did they tell you to take that? Oh, I don't know. This is just what they, what they told me.

Adina: 23:19

Right. The opposite too, of like sometimes we have clients who say, oh yeah, they told me to take this. I tried it for two weeks. Nothing happened. I stopped. And then we have clients who come to us and a year after working with a naturopath, they're still on a laundry list of supplements and they have no idea why they have no idea if they should get off of them, nothing's shifted in their health. And they're just month after month renewing these bottles of supplements. I've seen that a lot too.

Diane: 23:42

yes. Yeah. This approach can keep you dependent on that coach on coming back indefinitely, and then you're not sure what to do afterwards. And I know this is true for Adina on her programs and definitely in mine as well, is that I want to teach my clients the why behind what they're doing. And I don't want them to just be asking me the same questions forever and ever. And some of them will know, like if they come in and maybe they've gone through the first couple of weeks of RCR and they ask like, is this. Um, what about this ingredient? What do you think? And I'll say, what do you think? Like, of course, like, we'll answer some of those quick questions, but what I don't want is for any of my clients to just be, be dependent on me indefinitely,

Adina: 24:25

Yeah. And they don't know that that's in their best interest, but like Diane and I will show up with the tough love sometimes.

Diane: 24:32

yeah. Release, take a stab and then we'll, we'll talk through it. And so I love when clients will kind of take that initiative and like, here's what I think I still have a question about this. Um, yeah. Instead of just using your coach like Google, or I think we'll do a separate episode on how to be a great client, um, or a good fit for us client, but you know, we don't want you to be dependent on us forever for you to take these tools and feel empowered to use them in your own life afterwards. Um, and for years to come, because that is where such fantastic reward comes in, feeling in charge of your health.

Adina: 25:10

Yeah. And it's interesting, Diane and I have talked about this on the show before, but our outlook as coaches is we very much want to be learn it alls, and we are committing to a lifetime of learning and growth, and we will never think that we have it all figured out and certainly. The reason that we are presenting all of these coaching horror stories to you is because we have used these as tools to propel us forward in our journey as coaches in our businesses, with our programs, like every time someone comes to us and tells us something that either wasn't working with another coach, or I have an exit interview in my program, and throughout the course, I asked clients like, how could I have better supported you? And we take those stories. We hear about horror stories with other coaches, and we take that feedback and we integrate it and we continually try to grow and be better coaches. And so I've seen this in my own programs too. I think I do a really good job in my live programs where I'm on calls with people of really providing that why all the time I'm thinking in the training programs too. And I think that an area for improvement. With me is in my self paced program. Being able to provide that same level of why I think like certainly in my exercise demo and coaching videos, I give that, but my goal for 2022 is that where we are now, what for like the self paced version of strength training for happy hormones is to really make sure that I flush out the course and the modules that accompany the fitness program to make sure that I am providing that. Because again, like we are listening to our clients, we are listening to what's going on in the space and we want to make sure that we are constantly becoming the very best versions of ourselves so that these programs can be the best versions of themselves for you guys.

Diane: 27:12

Yes, totally. Yeah. We're committed to being, learn it all, not know it all. You don't just arrive at this place of, okay. This is the greatest program ever things evolve, and we're always doing further education, continuing ed Adina and I are both finishing up a program together right now, so that we can provide more tools and more education for our clients. That's just so, so important

Adina: 27:36

when Diane and I first outlined this episode, I told her that like some of the bullet points of the horror stories were a little triggering to me. Cause I was like, I feel like in my first year of coaching, like maybe I did some of these and again, like, that's fine. We're all growing. We're all learning. And the point is like constantly commit to being a better version of yourself to integrating this knowledge. You know, don't just look at it and say, oh, I do that. And move on. Like, let's focus on how can we integrate what we've learned, integrate feedback, and continue to grow into better versions of ourselves.

Diane: 28:09

yeah, I felt the same way too. Um, but it's all a learning opportunity too. And, um, yeah, my, my highest commitments to this, to my client's transformation and I want for them to have a great experience. And, um, so that's why we do what we do. Or this next one plan and ghost. So in this scenario, maybe you are plan was vague, unclear. So there was no, but the country, the last one, that was all how no, why? There is no, not really much of a how or a why in this

Adina: 28:41

This is like a, what you get the, what? You don't get the how or

Diane: 28:44

yeah, you get, do this, but okay. Why or how do I really implement that? Maybe the support is lacking, which we're going to talk about in a second. So an example I heard recently was someone, um, did a gut test with a naturopath and they told, they were told that they had a fungal overgrowth. Okay. Go do a candida diet

Adina: 29:05

the end

Diane: 29:06

and that's it. That's it. Thank you goodbye. And she said, all right, I'm not really sure how to make this work for me. How long to do it? What is included? It seems very overwhelming. And there's some conflicting stuff I'm finding online that I hear this too much. I hear this too much. And in the conventional space, especially is that someone is kind of told vaguely, oh, you could kind of try this. Oh, I think I've heard of some of my patients have had success with giving up this food and that improves their, their hypothyroidism. But then that's where the conversation ends. So then you're kind of left to spin your wheels again. And perhaps you sought that coach or that person to help you figure it all out. So we might be down investment of your time, your energy, your research, your other resources, your money, and. Feeling just confused about what to do next. So I hate when people experience this

Adina: 30:01

Yeah. I actually have a couple of my DMS right now that I need to get back to of women who. Went to naturopaths. Got, and like you said, like, yeah, it's really common in the conventional space, but unfortunately, sometimes in the holistic space too. And I think this is a side note, but we've talked about this before. It really bothers me when someone has a bad experience with a natural path or some type of holistic nutritionist. And then they write off the entire field. When in the conventional space, you can go to a really shitty doctor. And then I may, maybe you keep going to them because you don't know there are better options, but maybe you just find a new doctor and you think like, oh, that was a bad doctor. You don't think the entire system is every single doctor is the worst doctor ever. And I see that a lot in the holistic health space where someone will see a naturopath or see a holistic nutritionist and then be like, oh, I'm going back to conventional medicine. This. Not anything, you know, um, which is so unfortunate because again, like there's some people who are bad at their jobs. Sometimes you hire a bad plumber and they like screw up your toilet. You know? Like it doesn't mean that you never hire a plumber again. I think that, yeah, just, that was a little side note, but like we said, I have a few women in my DMs right now who have had experiences where they went to a natural path. Here's what's wrong with you. We ran this test. Here's what's wrong with you and go on your Merry way. Figure it out. Try this.

Diane: 31:26

I think this happens, especially in the offline space where maybe you're going somewhere, that's more traditional brick and mortar. You go there for your appointment. And so there's not going to be much of that in between support. That's just not how that business operates. So that's something to keep in mind. Um, I know that working with someone in an online capacity, like with an online coach, like this may be new for many of you, but think too about what does the support look like in between and what can I expect from that? And how can I get my questions answered, but in between what is included? So on that note, the next one that we hear about a lot is no or poor support. Maybe you you've got that plan. Maybe you've got the what, but not really much else. How can you get your questions answered? Um, is it a community? Is it a channel on slack? I know I use in root cause reset a private student community. So my ladies can drop in there at any time. Um, and I checked during business hours. So operate during I operate during like my set business hours, even though you might see me online on Instagram. Other times I keep that boundary, but people can expect to hear from me in the community. So I like to make that clear upfront, or we have calls so support calls that people can drop into or watch the replay. So I want them to have a couple of different ways to get the help they need to get the questions answered.

Adina: 32:51

Yeah, it's funny that you mentioned the brick and mortar space. Like I remember when I was first transitioning my training business online and I was so nervous about it because I knew I was such a great in-person coach and I was so worried about how I would get the transformation when I shifted my business online. It's very interesting. What happened? Like my clients were becoming much more independent and much more autonomous in their own bodies, much quicker because of that support. Like with in-person training, it was like, okay, I see you twice a week, one hour at a piece for our session. And then we don't really talk outside of that. That's not really included in the plan, you know, and being able to have more consistent contact and have clients be able to seek support outside of just say a session really, really elevates the transformation and it expedites that experience for sure. Um, and you just feel more supported, you feel less in your head, you feel less confused along the way. And I know both of us have talked about this before, but we encourage our clients so much to participate in those support channels. Like. Making a transformation and changing your health is hard. There's work involved in it. And if you swipe your credit card, buy the program and then don't participate in the support. You are not going to unlock the level that you are trying to unlock in this program. And again, this is kind of bleeding into the how to be a good client topic, which we

Diane: 34:27

I mean, speaking of ghosting. No, but that's um, yeah, something that I think is an important note to make is in my, so for example, in our programs, we have a couple of different ways that they can ask questions, but don't suffer in silence. Your coach cannot help you if they don't know what you're going through. So. I like to make clear to my clients that there's no judgment or shame here. I don't care. If you made a mistake, I want to help you and make your life easier. That's what we're here for. Right? I don't want for you to suffer in silence, spiraling off on your own, or let's say you get really stressed and that happens, right? Chances are, I know there are other options that we can employ. If you feel like you're being stretched beyond your capacity in that moment, that's what we're here for as a coach we want you to adapt, not to give in

Adina: 35:19

Yeah. So exactly like if you, if you're looking at a program, ask what is the support like ask, how can I get my questions answered? Because that makes a really big difference in this process.

Diane: 35:34

Totally because, yeah, it's one thing to have a clear how and a clear why, but we've mentioned this on past episodes change doesn't happen in a vacuum. There are going to be roadblocks. You come up against whether that is, um, you know, just implementing something that's totally new to your routine, to mindset stuff to you had a rough day and you just need someone to remind you why you start. Like, there are so many reasons why a coach is so tremendously helpful. If that's something that you can, invest in right now. Now along that stress note, another horror story or something that we hear often that we've experienced too is, oh, the protocol, the program was very stressful. Um, and so there are a few ways that this might happen, but maybe, um, you were firehose. With what could be a great program and it is good information, but perhaps it's too much for you right now. We want for you inside of a program inside of working with someone, whether that's functional lab testing, one-on-one whether it's doing, um, a nutritional therapy program or a strength program, we want for you to be stretched a bit that's where change and growth happens, but not totally overwhelm you to the point that you're like, oh shit, what did I get myself into? And then you go first, you give up or whatever,

Adina: 36:59

Yeah. I think this is an area where I have grown a lot as a coach and Diane and I talk about this all the time, because we've been through continuing education programs where we were taught to implement, you know, clear as day stressful protocols and there are time and place. But I think when I first got started implementing protocols, doing lab testing, This is when it occurred to me that I needed to build out strong foundations and I needed to insist that clients went through strong foundations before working one-on-one with me and before doing functional lab testing, because I know for myself, I first got started in this space and I totally was one of those coaches that opened the fire hose on people. And I thought, here's the perfect protocol. That's going to fix all your problems and you just need to implement it. And then you'll feel amazing, but that wasn't meeting the client where they were at, and that wasn't addressing energy availability and metabolism. And all of the foundations that we talk about that need to be in place before you can do that deeper healing work. Like it's not worth doing the lab testing. If those foundations are not in place, it's not worth it for a lot of reasons. Financially, you will have a much. Outcome with those lab tests, if you focus on the foundations first, but it's just also can be very stressful. If you're still eating a standard American diet and you are not doing any strength training and you are not doing anything to support better digestion, or to make you more resilient to stress. And we go ahead and say, oh, let's run these labs and take all these supplements. That's really stressful and it's not going to serve you. And so I think both of us have shifted into more of a phased approach where we can really meet every client where they are at and it makes it much more approachable. And like you said, like, we'll still stretch you. That's how you grow. But I think we have both learned much more about human nature and how to incorporate that into not just the protocol on.

Diane: 39:20

totally. Yup. Like you said, I've shifted my, um, the way that I take on clients in the last couple of years and root cause reset is like the appropriate starting point for most women. Even those who feel like they are more advanced, oh, I've done AIP. I've done whole 30 several times. I've done my research. A lot of them have. Right. But we come back to basics and I think this is an important note to, um, to, to make, is that sure we could take your money and get you those labs, like $800 worth of labs. And we could dive into a full like one-on-one situation. But that wouldn't be the best use of your time, your resources, your energy, if you haven't done those other things, those foundations that we talked about. So this is where you might want to check your ego at the door like you. And if you've been at this for a bit, let's see what other low hanging fruit we have to work on, because you're going to have to do all those basics anyway. And so implementing those things over time, I find that clients are much more successful in that way. So I like for them to start with something like root cause reset, I do have something that's kind of in between for people who are go-getters and just want more of a DIY plan, like an intensive, um, before we move into something that's a four month deep dive with, with lab tests too often, people I encounter this all the time. I'm sure you do too, too often. They're seeking a Dutch test, a hormone panel. Uh, and I think it's easier to analyze labs than it is to confront the stress.

Adina: 40:57

Yup.

Diane: 40:58

Right. And to analyze that, I see this

Adina: 41:01

the supplement. That's going to fix me. It's

Diane: 41:04

what adaptogens do I need? Yeah. How do I, what progesterone can I take? I'm like, no, we're not going to go with them. Go there yet. But that is something that is thrown out Willy nilly in both, both the conventional space and the holistic one. Okay. We're just going to throw a progesterone at your problems. Um, and that's really doing women, a disservice in the longterm. I feel so it would be out of integrity for me to just take on people. Like I thought a couple of people get frustrated with me when I did discovery calls. When in talking to them, I realized I am not the best fit for you right now. I'll refer them out. And then I've had other people who were like, you know, what thank you for doing that. Not just taking me on as a client, because it matters to me that you get the help that you need more than I get that cash. I want it to be an aligned fit because if we were to take them on as a client and it's not a good fit, it's just not going to feel good

Adina: 41:55

it doesn't feel good for either of us. And like Diane said, like we run businesses, but we are more than anything in the business of client transformations. Yeah, we could take your money. You may be dead set on working with us, but if we feel like it's not a good fit or it's not a good fit right now, like I've definitely had clients certainly in the eating disorder, recovery space who have reached out to me, and I have said loud and clear, like I would love to be able to support you, but I think you just need to continue doing that work that you are currently doing and reach out to me again in X, Y, Z amount of time, or when you have reached this milestone. And it's really important to have a coach say that to you. If someone is just so ready to swipe your credit card, and none of that other stuff matters to them, it is not going to be an aligned experience for either of you.

Diane: 42:52

Yeah, absolutely. And before moving onto this next one, other. It's something I thought of, as we were speaking about this. So we talked about, oh, if the protocol is so stressful, you're just being firehose. That's a bit much, but also watch out for coaches who are just entertaining their clients. I think we've talked about this before. Like they are perhaps worried about disappointing them or stressing them out so much to the degree that they are people pleasing, their clients, entertaining them. And at the first sign of any dissonance, they're like, oh, um, yeah, we can just do that. You can just, yeah. We want to challenge you a little bit. Sometimes that might come up as, as tough love or this challenge, I guess, challenging you for lack of better words. Like I'm thinking of an example, um, of a client who was very driven. She was very, she could implement and do everything to a T, but she was very stressed. And when we discussed, um, Pulling things back a little bit, taking some time to rest. She was not happy with me for a minute. She was not happy with me for a minute. And she

Adina: 43:59

want to do the supplements perfectly. I want to continue following the protocol perfectly. Why isn't it working?

Diane: 44:04

Yeah. And I'm sure this will come up when we do like a client episode, but it's worth mentioning here. Um, I, I thought, okay. I could just say all right. Yeah. Well, here's another supplement and I thought, no, um, we need to talk about rest for it. She came back, um, several months later and was like, you know what, thanks for calling me out on that. Um, and I really needed to, to work on that because I'm not just going to give you more supplements to take, um, if that is not appropriate or, I mean, that's, I'm here as your, your partner and to walk alongside you as your coach, but not to just entertain you.

Adina: 44:41

Yeah. I had a very similar situation in strong foundations with a client who 10 weeks in kept saying I'm doing the protocol perfectly. I'm doing the protocol perfectly. Here are the things that have shifted, but here are the things that haven't quite shifted yet. And I knew that her job was very stressful, that her relationship was very stressful. And I kept encouraging her to take a look at those things. And it wasn't until week 12, when we got on the call and she said, you were right. That is the shift I need to make. Like, it's not, I'm doing the protocol, I'm doing the stuff. And it's the stress management piece that I haven't been able to look in the face. And again, like the supplements are for not, if you are not looking at your stress as a whole and what your life just feels like. But if you don't have a coach that will tell you that you may never get there and you may never, and you may think, okay, so this program didn't work. So let me go sign up for that program. And it's going to be another bunch of food recommendations and another bunch of supplements maybe, and you know, to what end, right? Like. We need to have a coach look us in the face and say, here is where I really think you need to put your energy and attention.

Diane: 45:57

Yeah. Yeah, totally. It could be kind of uncomfortable, but like I said, that growth is, and I want to be sure that I do this always respectfully and that it is a conversation between us, that we arrive at these solutions. We arrive at together. So like I said, we are a good coach. We'll be a partner with you. They will challenge you a little bit, always with love. Um, I respect and love all my clients, but we have to be able to talk about those things.

Adina: 46:25

right. Like you said, we are doing this together. You're not a good coach for looking at your client and saying you're super stressed. Quit your job.

Diane: 46:35

yeah, no, that's not what we're saying at all, because that's not feasible for so many, right? Like, yeah. That might be a situation that you're in, but you can't change it. Um, so what other things can we do? Uh, but we have to talk about stress for sure. Um, We talked about this one a little bit, but costly recommendations. And perhaps some that might be unclear up front, or maybe this, I see this often as, um, I was told, I need to do this detox, this cleanse that I need to subscribe to these supplements indefinitely. This is usually paired with the not really knowing why you're taking them. You were just told to take them. So I see that so often. And we, I know in root cause reset in my one-on-one programs, we do use supplements. I know it varies from person to person and what they might need, but I like to say kind of here's the range. And if you are not able to use supplements in a healing phase, then maybe here are some secondary things that we can focus on for right now, like to give options. This is something that. Oh, I meant to mention, we were talking about support or lack of something that I really appreciated working with a learning expert in auditing root cause reset curriculum. She was a teacher turned like learning expert at audits programs and curriculum for coaches. She said too, to give choice. And so you're not just telling your clients what to do all the time. Of course we have like the best tools that we have here are the tools that we have seen to be most effective in our expertise and our experience. Right. But I like to give clients choice. So in root cause reset, we have, um, here's my best recommendation. Here are some other things. If you cannot add these in for whatever reason, financially or you're overwhelmed, or you want to start here, right? So there's different choices that we have so that you can participate more in your, your journey.

Adina: 48:39

Yeah, totally. Like we talked about meeting clients where they're at, whether that's where their budget is at, where their capacity to tolerate like a supplement protocol or a dietary protocol is at. And that always comes with tough love, right? Like, we've talked about this on some episodes in the past where we may recommend a food protocol and we may think that that is the best option for you. And you may look at it and say, oh, this is triggering for me. Or this is too hard for me, or this is too stressful for me. And as good coaches, we will be there to have the conversation with you of, is that the case or are you just not ready to do the work? And that is a hard conversation to have, but in an important. Because, like we said, there will be some clients who this program is not a good fit for them right now. But if you are a good fit and you just need a little bit of that accountability, tough love, call it what you might to really get you to show up for yourself. That's an entirely different thing. But I think what Diane is getting at too is like these costly recommendations. And I think we can

Diane: 49:56

Like one way. Here's the one way that's what, yeah. We don't want to do is say here's the plan you have to, to do this, or you will not see any results. Like that's not what we want for you.

Adina: 50:08

Yeah. And I think, especially we see this in like the MLM space as well, where it's coaching attached to these supplements that I get paid to sell you. You will not see results unless you follow this protocol exactly. And make this shake in the morning and this shake in the afternoon, and then eat that bar and then put this powder in that. And who are we serving here? The pockets of this coach or your best health and longevity.

Diane: 50:35

Right. And to be clear, we do use supplements. Um, I don't know if we've explicitly said this before, too. So we use professional brands and root cause reset my program in one-on-one. I know Adina uses them, I think in strong foundations too, but I use different brands. We don't use any, um, MLM brands. And of course, it's nice when you use a, our dispensary, our Fullscript shop, um, that's where we give our clients discounts. And the reason we direct our clients. There is because Amazon is third-party seller. They don't have temperature, Colt controlled, um, storage for these things. You might have expired or fake supplements in some cases. So that's where we really encourage people to, if they're using the supplements we recommend to purchase through this.

Adina: 51:20

Vetted dispensary.

Diane: 51:21

Yeah. I was going to say this safe environment. Yeah. Do this better dispensary. We trust their processes, their storage, their sourcing, all of that. And they're just, there's just so many supplements out there that someone might bring to me, something I can audit it in their consult for sure. But, um, we'll recommend things that we have seen success with with our hundreds of clients that we've worked with. So something to keep in mind, but it is a red flag when you're working with a coach and they're like, okay, you're going to do this hormone protocol. And we're going to do this hormone cleanse. And you have to take this, these supplements from this brand, my company at these different phases in your cycle. And you're like, whoa, let's back it up. How we talk about other basics that we can employ here. Um, are there other opportunities that we need to start on first? Yeah, that's something to keep in mind. Other co we've touched on this too, in this episode, but other costs, the recommendations might be starting with that testing before you've done those other basics. Like we've said, we've kind of moved our practices towards not starting with that every now and then I will speak with someone behind the scenes, in the DMS who tells me that they've done a program, maybe similar to root cause reset. Um, and so it's appropriate for them to start with testing. Maybe they have a more complex situation that wouldn't be well-suited for root cause reset in that group environment. So they might start with some testing, but we have that conversation together. It's not like here, you want to go all in let's let's spend let's drop like $1,500 on testing and supplements and yeah, we have, we have to do our due diligence and vetting that.

Adina: 53:01

Yeah, and okay. Another big one. This is a big red flag and this happens unfortunately, a lot in this space. Practitioners ignoring a client's culture, right? Blanket recommendations of, okay, you can have rice, you can't have beans, you can't have dairy and not understanding how important certain foods are in certain cultures. And not understanding that inside of that, oftentimes people whose foods are native to culture, they might digest those way better than someone where those foods are not a part of their culture. If it's something that their culture has been eating for thousands of years, it's likely that they might digest that food better. But outside of that, even if they don't digest it better, how can we incorporate this enough so that they still feel seen and heard? How can we support digestion so that we can still include these foods that make them feel seen and heard. It's really important to not just make these blanket statements that come from a very singular culture and is not inclusive. And we want to be inclusive in our practice. We want nutritional therapy and holistic health to feel extremely approachable, no matter what your background is, and not like it is just designed for one very specific type of person,

Diane: 54:35

Yeah. That is definitely something that I think when I first came out of, um, our nutrition program and first started out, didn't really know how to honor my. Different different experiences and backgrounds. And now I like to, especially when we're in a kickoff call or in a consult, think about, okay, what are some upcoming occasion, the bands, what are some things that are really important to you? What are some hard notes? Like some food options that are just, uh, for you? Um, I mean, we talked a little bit about secondary support, food based support. I like to say, what are some things that you just definitely won't try? What are you up for? What are some things that you really want to include? And we like to find modifications or see how we can still keep those foods, those traditions in place. That's really important.

Adina: 55:22

Yeah, this, um, we definitely need to do an entire separate episode on how to find a good personal trainer, but I thankfully have recently connected with a lot of strength focused rehab professionals and a question that they ask in their assessment, which I really love is what are the movements that are meaningful to you in that even if something hurts. You to do right now or something is not serving your best self. Like what are the things we need to get you back to doing well? Because the blanket recommendation of, oh, it hurts to squat. Okay. Don't squat hurts to do that. K don't do that. That's not going to cut it. We need to make sure that we're honoring our client's experiences and the foods that are meaningful to them, the movement that is meaningful to them. How can we make that work inside of rehab programming inside of training, inside of nutritional protocols as well,

Diane: 56:21

yeah, I'm actually going through and updating the root cause reset curriculum right now. I can't believe this program at my it's. My. Flagship my hero program. Um, my hero program I've had for like two years now, and I love it. It's my baby. I'm introducing different tracks and some more choices and, um, things for my students to go through based on where they're at, what they've been with for. So I'm super excited about that. This next one, going back to the lab testing front, we hear this so much, so much, and it seems to be most prevalent from those coming from the conventional space. I've encountered this before, and that is that your lab you're told your labs look normal and clients experience lived experiences are dismissed. The coach, the doctor, whoever it is, who ran that test for you is not listening. And then they just send you on your way while you're things are normal. You're fine.

Adina: 57:23

Yeah.

Diane: 57:24

This one is so frustrating. So incredibly frustrating. It makes me so. Upset that people are dismissed and that they are not getting the help that they deserve or that they need,

Adina: 57:34

Yeah.

Diane: 57:35

we know in our space that you can have, um, well, conventional labs are going to have a much broader range and you can be on that lower end or, not be outside of those recommended lab ranges and still be very symptomatic. Or there's the issue of so many of these conventional labs are not as sensitive or as, um, detailed as those that we would run with our one-on-one clients.

Adina: 57:59

Yeah. There's a few issues here. First of all, your labs look normal, a lot of the conventional space and even in the holistic space, we're testing for normal. We're not testing for optimal and your labs may look normal, but if you feel like trash garbage, We want to make sure that your labs can look optimal how can we get you to a place where you can feel very good, not this broad range of this is not pathologized in our limited understanding of human health. So you're fine on your Merry way. And another big piece of that too, is this is a really big problem in women's health women's health women's health care system. In my opinion is completely broken and is not serving women. And there are whole cold, hard statistics on this, where women come into the emergency room and they are just dismissed. Oftentimes the system will look at women as thinking they are just being emotional or hysterical and that their symptoms are all in their head. And so, so many women come to us at the end of their rope and say, I have been in pain for 20 years. My periods have been painful for 15 years and I keep getting told it's in my head or I feel extreme fatigue, or I feel manic around my period. And I'm told it's hormones it's you're you're fine. Your labs look normal. Here's the birth control pill.

Diane: 59:35

How about those? Like catch all, um, diagnoses of, oh, you have bubble guts, you have IBS and it's like those hand wave. Um, Goodbye. Avoid the thing. Goodbye. Good luck.

Adina: 59:48

Yeah. So if someone is just looking at your labs and they are not looking at you as a whole person and they are not listening to you and your lived experience, find someone else.

Diane: 59:59

Yes. And I know that there are conventional doctors out there who do want to spend more time with the system and that they are a part of does not give them the opportunity to spend more than seven minutes with their patient. Uh, so if you are considering working with a coach, especially when it comes to your health so with you're thinking of working with a nutritional therapist, or you're thinking of working with some other health coach, how much time is allotted for you to doing a deep dive? Even just some people are not given like this cursory, like dive into their, their health history. Is it more than five minutes? I should be because 10, 20 minutes, that's not enough time. To really get to know you and your background, your situation, your routine. So upfront in root cause reset, and definitely in my one-on-one spaces, intensives or in, um, the testing program. I do one-on-one we spend a lot of time doing intake forms. My clients know that when we start even a root cause reset, they're doing a questionnaire that has over 300 questions on it, all about their health history. They're doing food and mood journals. Um, it may seem a lot up front, but this really paints this picture of what's going on. And then we also bring that information to our conversation that we have together. And I want to listen and hear what has been going on for you so that we can actually make a plan that serves you

Adina: 1:01:25

Yeah. How is a coach going to get you? From point a to point B if they don't know how you got to point a in the first place, like if they want to get you from where you are now to where you want to go, they really need to know how you got to where you are now. Um, there's a lot that goes into it, but there it is. Those are our horror stories, red flags. Let's talk a little bit about, we kind of wove it through that conversation, but what should you be looking for in a coach? If you are trying to figure out how you're going to get the very best support to get you from where you are to where you want to go, what are you looking for?

Diane: 1:02:02

yeah. First up communication. This is such a big one. What we feel is the most supportive is, is someone who's going to be a partner, a collaborator that walks alongside you. They are not a dictator. They're not just giving you a plan and sending you on your way. This is a partnership together, so you can decide what are you willing to do? Um, what's been coming up for you. We want for you to. Have that supportive container with your coach. So, um, if you're evaluating a program, what is included in the way of support, what do you do in between sessions? How can you contact that coach? Um, there should be a clear expectation of maybe when their, their office hours are what's the response time too. So you're not sending them a message or a note. And then you hear back from them three days, five days from now, what does that communication look like?

Adina: 1:02:59

Yeah. And I think on this, it's really important to say too, this also is really dependent on what you are looking for and what you are willing to invest because you can't expect to spend $300 on a program and expect yeah. And expect the coach to answer within 24 hours and be on weekly calls with you. If coaches are doing that, they are really, really undermining their expertise and their time. But I think that you, as a, you, as a client, need to know what you are looking for, what you can afford as far as an investment, because communication will reflect the investment that you make. And

Diane: 1:03:41

thank you. That is a, I'm glad that you mentioned that in this will be something I'm sure we returned to, um, like the client episode that we went, we can do, but especially in the online space, you might see your coach online on Instagram, making dinner, hanging out with their dogs, with their kiddos and think, okay, I'm going to send them a quick question, but if you have a self paced course, and that's just, that's what is what you can do right now, self paced, then you're not getting one-on-one coaching and their. You're not, but if you are someone who knows, all right, I would benefit from more support. I want some more of a high touch program where I have more access, then that would be something that you should explore. And, um, look for is something that has more communication channels, open or more support options.

Adina: 1:04:28

Yeah. And if you do invest in high ticket coaching and there is no communication, that's when you can be frustrated.

Diane: 1:04:37

totally, I have. I've had the experience of, well, I guess it just was a coach. I've had this experience with coaches. Oh, we haven't told many of our horror stories, but y'all over the past, like five years, I've invested plenty into business coaching into all kinds of different mentorship. A lot of those experiences were great. Even the ones that were not spectacular. I still learned things about myself, what I need, what I don't need, um, how not, how I don't want to show up for my

Adina: 1:05:02

Yes. That's the biggest one

Diane: 1:05:04

Yeah. I was like, okay, I don't want to do

Adina: 1:05:05

this to someone.

Diane: 1:05:08

Once I had someone who, um, you know, their marketing was very sexy, it was great. I was like, oh, this sounds great. They started hot and heavy. Uh, they maybe got more clients and then they just kind of disappeared a little bit, um, or I didn't receive what was promised to me. And so that can be really frustrating. Um, so yeah, communication is key. Another one that we kind of wove into this episode was phases. So I think there are going to be scenarios where it is appropriate to, like, let's say you did go all in, you invested in testing. Um, and so you want to maximize that investment and you're probably gonna want to reign things in a little bit more,

Adina: 1:05:49

and especially if that's your personality, if you know, you're a person who like, I will not do this, unless I jump all in and do it all upfront, whatever the consequences of that might be, whether we recommend that or not. But

Diane: 1:06:01

different strokes for different folks, but for many people, maybe phases are more appropriate. Um, and maybe you don't have a lot of acute symptoms or a lot of stuff that you're trying to work through. You just want to get healthier, for example. And so, um, you want a little bit of a challenge, but you don't want to be firehosed. So maybe you do more of a phased approach. Um, maybe you're someone who feels pretty driven. You just want more of the how and the why. So that's where I do something like a one-on-one intensive, where we're doing a consult upfront and give you a plan, some phases, phases, some suggestions to move through based on your bandwidth, based on what you can take on and kind of implement that on your own. I definitely have some of these, like I'm thinking of the Enneagram 3s, 8s, 1s. So those ones who can just they're go getters, they're like, alright, I know what to do now. And I just, boom, boom, boom, go do it

Adina: 1:06:53

yeah.

Diane: 1:06:54

off on my own. I know there are some people who operate that way and like, cool. Go and do these phases on your own.

Adina: 1:07:00

I have clients who like I phase out strong foundations, very much so. And like we learned about digestion this week, and then we implement some digestive support that week. And then we learned about blood sugar management one week and we implement some blood sugar support, you know, and it kind of happens slowly. And there's always clients who the first week are like, wait, what am I supposed to be doing for the next 12 weeks? And I'm like, no, no, no, sweetie like slow it down. This is phased intentionally. We are not trying to open the fire hose on you. But yes, even if that is your personality, you sometimes might benefit from being slowed down a bit.

Diane: 1:07:32

yeah. Yeah. I like having this as an option for sure. Another one to look for is what kind of education are you going to receive? Is it, you want to make sure that there is attention to what you're going to implement? Totally. But. Education. So,

Adina: 1:07:50

if it's edutainment, because

Diane: 1:07:52

that's our style.

Adina: 1:07:54

like, we try to provide on this show, if it is boring, you are probably not going to get through all the modules and you're not going to want to implement it all. But if you like the style of the teacher, like I've had this experience too. Um, I've hired a terrible business coach in the past and did not like the personality of this business coach was just kind of lured by the sexy marketing. And couldn't bring myself to listen to the modules because the coach pissed me off so much. And so if you buy something out of hate, if you like spite purchase, don't do that. If you don't like listening to the person, you will not like being coached by them.

Diane: 1:08:38

Yes. Yeah. I like to make mine fun. This is not going to be a alright class. And we're going to sit down and learn about gluconeogenesis,

Adina: 1:08:47

You know, like the Charlie brown teacher. That's what I

Diane: 1:08:49

womp womp, womp, womp. Yeah. I think I have air horns and one of the first modules of root cause reset. Like we have gifs if you have our gyst mini course,

Adina: 1:09:00

that one is our best work. I think as far as edutainment goes,

Diane: 1:09:03

Oh, it's so fun. It's so much fun. And I mentioned Adina and I are, are finishing up some continuing ed right now. The material fantastic. The delivery painful, painful, painful. Oh my gosh. I couldn't even do it on one and a half times. Speed. It's just, and I think our little tech challenge.

Adina: 1:09:24

call quality to it was really terrible.

Diane: 1:09:26

Yeah. Oh my gosh. Um, so that's something, I was like, this is something I don't want to put my students through. There'll be dumping their minerals, dumping their magnesium watching through that. Um, so that was something like through the updates I'm doing with RCR. Just having fun with it. Like this is not going, this is not a college lecture. If you're looking for something that is stuffy and boring, that's not our style over here. Um, and we were just talking about phasing this out, but like in root cause reset modules unlock each week so that you can digest them. And I make that material digestible for a reason. You don't need to know all the ins and outs everything. We really, in both of our, in all of our programs, try to distill what we've learned over five plus years so that it is digestible for you. And so that it is fun because learning can be fun and tasty.

Adina: 1:10:17

Yeah. And we actually didn't put that on this list, but I'm glad you brought it up. Is. Opening the fire hose from a protocol standpoint, but also from an education standpoint, I think a lot of coaches think that the more modules they have, the more people will want to buy their programs. But

Diane: 1:10:34

quote, equate volume with value.

Adina: 1:10:37

but part of being a good coach is being able to only give the clients what they need to make the transformation. So it's, if someone's trying to sell you a program and they're their selling point is this is how much information you're going to get. I don't want to know that. I want to know, can you get me from point a to point B? How will I feel at the end of this? And whether it's five modules or 25 modules, are they easy for me to understand? And are they going to make this journey shorter? Not longer.

Diane: 1:11:07

all right. That's especially important for, I've had my, um, some clients who are like, oh, I love learning. And that's awesome. I love that for you, but how can we also move from consuming to doing? And if we're just fire hosing you with education, and you're just consuming that and overwhelmed with keeping up with it versus taking action, that's not where we want you to be.

Adina: 1:11:30

Yeah.

Diane: 1:11:31

Yeah, I that's another reason I love having a learning expert come in. Um, sometimes, and maybe some of you listening might be in like the online business, running a business online, or maybe you're a coach listening and trying to get things done online. I think too often we can be, people can be enticed to like, make the marketing sexy and all of that, but what's happening on the backend and how Are you serving? Yeah. How are you serving? Um, and so that's why I love things like that. Learning expert Taylor, um, Taylor Weaver. She's amazing. I don't know how many, um, clients she's taking on at the end of this year, but I loved having her look at curriculum and how can we make this digestible have objectives? So you know what to expect, where you should be, what kind of questions you should be asking your coach? So those are things to look out for in coaching is, is, um, an approach. Distilled curriculum. So that was our next one was approachable. It does it. We meet does this program, this coach, do they meet you where you're at?

Adina: 1:12:31

I think just last note on education is important to know. Is, does we talked about a little bit before, but like, does this curriculum and program give you the tools to be successful after the program? Or is it just going to keep you dependent on this coach? And that's not to say that you will finish a 12 week program and your health will be perfect and everything will be exactly as planned and you will accomplish every single goal you set out to set, to set out to accomplish. And you won't want to join, say a membership. If the coach offers a membership, when it comes to healing, When it comes to balancing hormones, boosting metabolism, sorting out your digestion, getting stronger. It depends where your starting point is. If you're 30 years old and you've been running your health into the ground through various ways for 30 years, and then you spent 12 weeks trying to support better health, you can't expect everything to have changed and be completely perfect. And yes, we sell 12 week programs because if we said sign up for our two year program and, you know, um, but I don't think we'd get any clients. Um, but part of those 12 weeks is setting a foundation and figuring out where you need to go from there.

Diane: 1:13:47

Yeah, that's a great timeframe to get the momentum going

Adina: 1:13:49

Yes. Yes. And for some people they will feel like they're where they want to be after those 12 weeks. And they'll continue on their Merry way. And maybe they continue with the eating protocol or maybe they continue with the strength programming, or maybe they continue with some of the stress management techniques. And some people may feel at the end of those 12 weeks, like now I want to dive in and do lab testing. Like I've laid the foundation and now I want to dig deeper and figure out what the heck is going on with my stomach or what in the world is going on with my cycle. And again, like if it took you 30 years to get here for some people it's going to take longer to get to where you really want to go,

Diane: 1:14:24

stuff, skin stuff,

Adina: 1:14:25

yeah. Skin

Diane: 1:14:26

downstream.

Adina: 1:14:28

But is this coach helping you to find a way to do this on your own ultimately? Or are they expecting you to pay them for eternity?

Diane: 1:14:37

yeah. Yeah. That's a. Uh, great distinction to make. So we talked about this one too, throughout the episode, but another thing to look for in your coaches that they give you choice, your coach is your partner and not the one calling all the shots. You're the one that has to live in your body, um, day to day. So this should be a partnership together. Uh, you know, your body best. The coach is there to give their best recommendations to give you the tools and the strategy. Um, and they're also there to challenge you a little bit. You should be a little stretched

Adina: 1:15:12

Yeah, that

Diane: 1:15:12

when you work with a coach. Yes,

Adina: 1:15:15

We don't want those coaches that are just like dancing around you and caving to your wants, but really balancing your needs. Right. We want to meet the client where they're at, but we also want to make sure that we're giving them what they need. For example, if we have a client that we suspect to be pretty gluten intolerant and we tell them to cut out gluten. For X amount of weeks. So we can focus on some deeper healing and they come back a week or two later and say, this is impossible. I can't live without my highly processed. Gluten is bread and pasta, and they are not jiving with your recommended sup um, your recommended swaps. That might be a place where you say, okay, but this is what you need and how can we find a swap that feels better for you

Diane: 1:16:12

right. Or reminding them perhaps if the goal is that something I like people to identify up front, like, what do you want to get out of our time together? What are the things that are most concerning to you in your health right now? Um, things like that. So, you know, remember when we talked about this, this is the, my best recommendation in order to get XYZ. Um, thinking of an, some examples that have come up with, um, food testing. Sometimes I'll use that with one-on-one clients. Maybe wheat is red and highly reactive. Uh, but they might miss that. So I'll say, well, what about, what are you willing to try? Here are some other swaps. Oh my gosh. Gluten-free has come a long way in the last 10 years. Thank dog. So, what are you willing to try? And, you know, based on these labs and the symptoms you described, the goals you want, I would recommend staying the course here. So that's where we might challenge them and give them other options.

Adina: 1:17:03

right. Like being so afraid to upset a client that you say, okay, go ahead. Yeah. Just, you know, keep, keep eating the way you were eating, do what you want to do. And we'll kind of just see how it goes in 12 weeks. And if you feel any better, like sometimes we really need

Diane: 1:17:17

no worries. If not

Adina: 1:17:19

no worries. If not, but really worries. Um, you know, those memes, those are good about the way we send emails.

Diane: 1:17:27

oh, this last one. Oh, oh. What to look for they fire you if you're not a good fit or refer you out. So maybe before you even get to that point, they've this coach has done their due diligence. You get to talk to each other and try and see if you're a good fit that coach might say, oh, you know what, for what you are asking for what you need right now, I'm not. Fit

Adina: 1:17:48

Yeah, we talked about this earlier on in the episode, but if a coach will not fire you and we'll just continue to take your money when you guys are really not a good fit and you are not getting the transformation that you want, you know, granted you are showing up and you are doing the work that is not a good coach. A coach needs to be able to say, this is not a good fit, whether that's before you pay them initially or throughout the program, if you are just butting heads and it is proving to be a bad fit, you are draining each other's energy. Like a coach needs to be able to tell you that. And yeah. Yeah,

Diane: 1:18:30

you ever fired a client?

Adina: 1:18:31

I have, and I have also told multiple people on discovery calls or in the DMS either. This is not a good fit entirely, or this is not a good fit right now. And some of those women have come back when it was a good fit and have thanked me profusely for telling them at that time that they weren't ready. And it's just really nice to see that. And I think this is something I was definitely scared to do when I first started my business because turning away a customer, how could you that's against the rules of business, but especially in the strength space, when people would get on calls with me and tell me that they wanted to lose five pounds and to be able to say like, cool, but that's not what I do. So find a coach that's going to help you get to that goal. Uh, yeah, that's, it's really empowering as a coach and it makes room for the clients that really should be working with.

Diane: 1:19:24

Yeah, totally. When I did discovery calls for programs or one-on-one especially like to take time to that people who might be struggling with, with their relationship, with food, with themselves, if they were actively struggling with an eating disorder and that recovery, I would refer to. To counselor, to a qualified professional who can help with that because they would not have been a good fit for the work that we would have done together at that time. And so sometimes they've come back later, but I will also refer out if it is just something that's beyond my scope or in a, one-on-one a testing setting. If there, there are certain markers that could come up on a stool test, um, that I need to refer them out to their conventional doctor for so Adina and I make sure that we are within our scope. We are well aware of where we can operate as nutritional therapists. And so that is really important because want to make sure that we are, um, supporting you to our best ability. And sometimes it's not right now.

Adina: 1:20:27

Yeah. And that makes us, like we said, it keeps us within our scope of practice. It makes us more aligned with our mission, which makes us just a better coach for the clients that should be working with us. So I hope you guys enjoyed this episode. I know we went through a lot. We didn't really share a lot of our horror stories, but

Diane: 1:20:47

yeah, maybe we can sometime

Adina: 1:20:49

they've been there. They've been there.

Diane: 1:20:51

we won't name names.

Adina: 1:20:52

I think an inadvertent success of this episode is maybe there are some coaches listening and we called them out a bit and we help them to show up better for their clients and just make the world a better place. That's what, that's what we want to do with this podcast. So.

Diane: 1:21:09

The, the online coaching world can be what, like the wild, wild west, for sure. But there are also some incredible. Um, things that can happen when you work virtually, when you don't have to drive to an appointment, you can show up to a zoom group, call in your comfy, cozies, eating your breakfast. I always tell my clients they can do that. And Doug's a, co-coach so

Adina: 1:21:31

He's barking away. He wants us to know something. All right. That is it for us today. I hope you enjoyed this episode. We hope it gave you a little insight into. What you need to support you on your healing journey. It helped you spot out some of those red flags that we see all the time in this industry. And if you are loving what we talk about here on the show, if you're picking up what we're putting down, if you heard us call out those red flags, I would like to not work with someone

Diane: 1:22:04

I want some green flag.

Adina: 1:22:06

yeah, I would like to work with someone. Cool. Who gets how to support me. We have a bunch of options for you to do that. If you are. For that group support environment. If you are looking for weekly live calls, if you are looking for that detailed curriculum to teach you how to best support your hormones, metabolism, digestion. So you can gain energy and get strong, strong foundations might be right for you. And the doors are open.

Diane: 1:22:36

Ooh, they're open. They're ready. So when does that cohort start?

Adina: 1:22:41

We start the second week in November.

Diane: 1:22:44

that's coming up real quick. By the time this air. Love it. Yeah. Get strong, get into it. And if you are someone who perhaps is kind of in between, or maybe, you know, your personality type and that you would like some high touch one-on-one time and a clear plan. So something that speaks to the how and the why and plans out a custom game plan for you for the next few months, then I am opening up one-on-one nutritional therapy, intensives. These are consults with a plan that we. Deep dive into you, your health history, your situation, your goals. This is something I usually keep on the down low in the DMS or for women who have gone through root cause reset or something like at first or those who are like, Hey, I'm a goal getter. I just want some more clear cut steps. I want someone to help me audit my plan and to create one that is going to help me nourish my energy, my metallic metabolism. Then one-on-one intensives are for you. I'll link information in the. So that you can see that and see if that's the right fit. My DMS are always open. If you want to chat through, if that's the right starting point for you.

Adina: 1:23:54

Yeah. So listen back to this episode, think about what type of person you are and what kind of support you're looking for and decide how we can best support you. So have a great day. We love you and we'll see you next

Diane: 1:24:08

Bye.